Oh, So That's How It Works!
HOW-TO: Fix "Connection Reset by Server" Error
David A. Gray, MBA
Chief Wizard, WizardWrx
Many of our clients have reported that, when using a dial-up Internet connection to send their mail, their email program displays an error similar to the following.
Connection Reset by Server
This error usually means that there are unexpected delays between the user's PC sending the mail and the server receiving it for delivery. This can usually be resolved by increasing the timeouts setting, which tells your mail program how long to wait for a response from the mail server before giving up.
The way you adjust the timeouts setting varies among mail programs. Following are instructions for several common programs.
As discussed in step 7 above, you may need to repeat this procedure several times, increasing the value each time.
As discussed in step 6 above, you may need to repeat this procedure several times, increasing the value each time.
We have done our best to make these materials accurate based on information and experience as of the date they were posted. However, since vendors change the way software works, sometimes without notice, we cannot guarantee that any recommendation we make today will work as expected in the future. This material is supplied as is and without warranty. We specifically disclaim any warranty of merchantability or fitness for a particular use. You are responsible for evaluating the suitability of the materials for your intended use and for the consequences of your use of them.
Use this material at your own risk.
Last Updated 21 September 2008
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